Customer Service & Operations Analyst – Anti-Money Laundering Job Openings in Gurgaon 2026!!!
NatWest Group announced job vacancy for the post of Customer Service & Operations Analyst – Anti-Money Laundering.The place of posting will be at Gurgaon.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | NatWest Group |
| Required Qualifications | Graduate |
| Skills | Good written and spoken communication skills |
| Category | Anti-Money Laundering |
| Work Type | Onsite |
| Closing Date | 16th September 2026 |
Working with a supportive and collaborative team, you’ll be helping them with anti-money laundering (AML) activities. You’ll be investigating queries, supporting business processes and procedures, and understanding the needs of their customers and the business. This role offers great career development opportunities with relevant training programmes and exposure for you and your work. They’re offering this role at senior analyst level.
Job Details
Θ Positions: Customer Service & Operations Analyst – Anti-Money Laundering
Θ Job Location: Gurgaon
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: #R-00284855
Roles and Responsibilities:
Joining a specialist AML team, you’ll be working together to deliver the most successful outcomes for the business and their customers. You’ll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standard. As you continue to develop in your role, you’ll support with process training and knowledge sharing across your team, working together towards success.
Day-to-day, you’ll be:
- Accurately investigating your queries, raising with relevant parties, and escalating where needed
- Making sure processing is performed accurately and within an agreed turn-around time
- Participating in initiatives that help improve our customer service, processes and procedures
- Reviewing processing errors and customer complaints to help identify trends and training needs
Required Skills & Qualifications:
You’ll already have knowledge and experience of working with AML processes and procedures, alongside an awareness of up-to-date trends, policies and regulations. You’ll also be able to work accurately, to deadlines and with high levels of attention to detail.
They’ll also be looking for you to demonstrate:
- An understanding of the financial services industry and our customers
- Knowledge of their products, processes and banking systems
- Good written and spoken communication skills
How to Apply
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