Thomson Reuters Recruitment Drive; Hiring Application Analyst – Apply Now

Thomson Reuters Recruitment Drive; Hiring Application Analyst

Application Analyst Job Openings in Hyderabad 2026!!!

Thomson Reuters announced job vacancy for the post of Application Analyst.The place of posting will be at Hyderabad.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the CompanyThomson Reuters
Required QualificationsGraduate
SkillsStrong customer service and communication skills
CategorySupport
Work TypeHybrid
Closing Date29th August 2026 @ 12 AM

The Application Analyst, role sits within our front-line technical support organization, which is tasked with assisting customers to successfully utilize our software solutions therefore meeting their firm’s business objectives.

Hybrid Work Mode: 2-3 days mandatory Work from Office every week. Successful candidate will be required to cover at least one weekend shift (Saturday or Sunday). Shift timing: Candidate should be comfortable to work in rotational shifts. [5:00AM – 2:00PM IST or 7:30PM – 4:30AM IST (night shift)]

Job Details

Θ Positions: Application Analyst

Θ Job Location: Hyderabad

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: JREQ203027

Roles and Responsibilities:

  • Responding to and solving queries raised by our customers during their use of our applications, responding to customer by phone, e-mail or case comments.
  • Concisely and accurately document support request information, paying particular attention to problem description, resolution, user reaction and follow up action.
  • Interact with colleagues to resolve customer issues effectively and timely.
  • Use internal resources as needed and escalate issues to Team Lead or Manager.
  • Maintain up to date product knowledge of all supported products.
  • Maintain correct contact details for our client base on our internal systems.
  • Ensure common queries have a Knowledge Base Article (KBA).

Required Skills & Qualifications:

  • Bachelor’s degree is required.
  • Have an excellent level of English.
  • 1-2 years of relevant experience is required.
  • Strong customer service and communication skills.
  • Experience providing technical support for enterprise class software.
  • Problem solving skills.
  • Able to work as part of a Team.
  • Experience with ONESOURCE Indirect Tax Determination (Sabrix), Vertex or Avalara is good to have.

How to Apply

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