Associate Customer Service Rep Job Openings in Chennai 2026!!!
Revvity announced job vacancy for the post of Associate Customer Service Rep.The place of posting will be at Chennai.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Revvity |
| Required Qualifications | Graduate |
| Skills | Excellent Communications & MS Office Skills |
| Category | Customer Service |
| Work Type | Onsite |
Revvity is an international developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. They have deep experience in their field, having been part of Revvity’s 85-year history, and are excited for their future as a dedicated life sciences & diagnostics business. Their diverse team of 11,000+ colleagues from around the globe are vital to their success and the reason they’re able to push boundaries in pursuit of better human health.
Job Details
Θ Positions: Associate Customer Service Rep
Θ Job Location: Chennai
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: JR-044925
Roles and Responsibilities:
- Handling all incoming & outgoing calls with regard to customers queries on samples, pickups, registrations, cancellation & sample collection materials.
- Responsible for handling Toll Free services
- Support customers with product information, TAT, and other related communication
- Create MIS reports to support the management on service performance, Complain register, query resolution matrix and timelines
- Analyze the pre analytical information for understand the customer trends, pre-analytical errors etc.
- Evaluate customer support system and prepare action plans to improve the customer service department.
- Implement Quality Management System for Customer Care department
- Ensure all customer service activities support and strengthen the strategic objectives of overall organization
- Responsible for ensuring 24/7 customer call management
- Inventory management to customers
- Shipment to US by coordinating & following up from receive to report.
Required Skills & Qualifications:
- Education – Any Graduate (B.Sc. or M.Sc.) in Life Sciences / Medical Sciences / related disciplines
Required work experience related to position
- Executive – Fresher or 1-2 years
- Senior Executive – 4 to 7 Years’ experience in handling Customers in Life Sciences/Lab services/Hospital
Competency Required
- Strategic Perspective:
- Successfully complete individual goals in support of the company strategy
- Takes on assignments in different areas of operations
- Research a customer issue and make a recommendation to your manager
- Market Focus:
- Supports critical business processes with operations, supply chain and quality
- Takes on assignments that support/integrate with cross functional teams
- Key contributor to the success of a business process
- Leadership:
- Shows leadership tendency on project teams, assignments
- Increase personal effectiveness and performance
- Ask for stretch assignments
- Change Management:
- Research/ present new ideas
- Continuous Quality improvement
How to Apply
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Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
