Operations Associate (VKYC) Job Openings in Bangalore 2026!!!
PhonePe announced job vacancy for the post of Operations Associate, VKYC. The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | PhonePe |
| Required Qualifications | High School Diploma / Graduate |
| Skills | Have excellent written and verbal communications |
| Category | Operations |
| Work Type | Onsite |
They are looking for specialists for the VKYC Team. As a specialist, your primary responsibility will entail completing video KYC to their customers and you will continuously look for outstanding and exciting ways to improve their experience. In this role, you will provide support to complete the Video KYC.
Job Details
Θ Positions: Operations Associate, VKYC
Θ Job Location: Bangalore
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 7662459003
Roles and Responsibilities:
- Act with integrity & think customer-first in every interaction
- Handle cases which involves video calling
- Follow specified process guidelines defined for the process
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Recommend process improvement
Required Skills & Qualifications:
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritize, and manage time effectively
- Should be able to speak in English and Hindi
- 10+2 is Mandatory
- 0 – 1 years of work experience in a customer facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred
How to Apply
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