Junior Email Support Job Openings in Chennai 2026!!!
Poshmark announced job vacancy for the post of Junior Email Support.The place of posting will be at Chennai.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Poshmark |
| Required Qualifications | Graduate |
| Skills | Strong computer and typing skills |
| Category | Customer Support |
| Work Type | Onsite |
As a Community Associate, you are responsible for providing front line customer support to our growing Community. You will triage and respond to high volumes of time sensitive customer inquiries–related to orders, their account, and provide detailed product education. Our goal is to maintain a high level of customer satisfaction while assisting with a seamless user experience.
Job Details
Θ Positions: Junior Email Support
Θ Job Location: Chennai
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID:
Roles and Responsibilities:
- Engage with Poshmark India users via email, messenger, and/or social support
- Respond to users in a timely, friendly, and professional manner
- Demonstrate empathy through thoughtful and prompt resolutions for the Community
- Research, troubleshoot, and recommend solutions for open orders and account related issues
- Gather feedback and suggestions from the Community
- Strive to exceed volume and CSAT (customer satisfaction) goals
- Help with side projects and administrative work as needed
6-Month Accomplishments:
- Independently handle cases with efficiency and accuracy
- Provide resolutions based on guidelines and policies
- Meet daily case goals on a consistent basis
12+ Month Accomplishments
- Navigate cases with ease
- Begin providing mentorship and guidance to new team members and peers
- Begin contributing to team projects
Required Skills & Qualifications:
- Bachelor’s degree or equivalent experience; new college graduates are encouraged to apply
- Enthusiastic about community, customer service, and spreading love and kindness
- Endless patience and a positive attitude with the ability to turn a negative into a positive
- Competitive by nature; thrives off the success of a team
- Believes that helping users is crucial to the growth and success of the compan
- Strong computer and typing skills
- Exceptional written communication skills with keen attention to detail
How to Apply
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Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
