Associate Fraud & Claims Operations Representative Job Openings in Bangalore 2026!!!
Wells Fargo announced job vacancy for the post of Associate Fraud & Claims Operations Representative. The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Wells Fargo |
| Required Qualifications | Graduate |
| Skills | Strong verbal & written communication, interpersonal, and collaboration skills |
| Category | Fraud & Claims Operations |
| Work Type | Onsite |
| Closing Date | 2nd June 2026 |
Wells Fargo & Company is a leading financial services company that has approximately $2.1 trillion in assets. They provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through their four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations.
Job Details
Θ Positions: Associate Fraud & Claims Operations Representative
Θ Job Location: Bangalore
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: R-545180
Roles and Responsibilities:
- Support and capture all pertinent information from customers about their claims
- Conduct research and provide updates on status of new and existing claims
- Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim
- Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment
- Receive direction from team lead and escalate questions and issues to more experienced roles
- Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers
Required Skills & Qualifications:
- 6+ months of customer service support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Excellent research, analytical and problem-solving skills with strong attention to detail
- Strong verbal & written communication, interpersonal, and collaboration skills
- Proven ability to learn and apply new information
- Able to multi-task to accomplish tasks effectively.
- Able to interpret the documents or the requests received.
- Excellent data entry skills
- Strong verbal & written communication skills
- Analytic skill
- Good Math and accounts skills
- Ability to work quickly & accurately while maintaining acceptable standards of workmanship
- Quick learner with the ability to retain high volume of information
- Ability to recognize and escalate any discrepancies identified or noticed while processing.
- Strong Ability to apply regulatory and VISA rules to the claim decision
- Highly motivated with strong organizational and analytical skills and attention to detail.
- Flexibility to work different shifts and to work overtime
- Typing Speed Min 35 WPM
- Ability to succeed in a team environment.
- Ability to learn quickly and transfer knowledge.
Job Expectations:
- University degree in Business or related discipline.
- Good analytical skills.
- Fluency in English and at least one regional language.
- Knowledge of MS Office
- Shift Timings: 05:30 PM – 02:30 AM IST.
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