Technical Support Engineer Job Openings in Bangalore & Gurgaon 2026!!!
Sprinklr announced job vacancy for the post of Technical Support Engineer. The place of posting will be at Bangalore & Gurgaon. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Sprinklr |
| Required Qualifications | Engineering |
| Skills | Strong analytical and problem-solving skills |
| Category | Technical Support |
| Work Type | Onsite |
The Technical Support Engineer is primarily responsible for delivering high quality experience to end users using excellent technical and communication skills. As a Sprinklr Technical Support Engineer, you will interact directly with their customers to resolve support issues. Support Engineers will be required to be on-call on a regular basis throughout the year 24/7 rotational.
Job Details
Θ Positions: Technical Support Engineer
Θ Job Location: Bangalore & Gurgaon
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 113002-JOB
Roles and Responsibilities:
- Troubleshoot issues and provide efficient and prompt resolution to customers within timelines.
- Ensure quality resolution to avoid escalations from customers and reopening of issue tickets.
- Escalate critical issues to cross functional teams to ensure quick resolution and coordinate with the product development team on bug fixes.
- Assume responsibility for developing detailed knowledge about specific products.
- Ensure internal knowledge reference pages are updated
Required Skills & Qualifications:
- Required Educational Qualification: BE/ B.Tech
- Min 1+ years of experience in CCaaS solution.
- Strong analytical and problem-solving skills.
- Excellent communication skills, both written and verbal.
- A drive to dig into the details of a system or process to solve customer problems.
- Zeal to learn and constantly upgrade skills in a fast changing work environment.
- Ability to think on your feet and remain calm under pressure.
- Self-motivated, takes initiative, assumes ownership.
- Ability to work in a highly collaborative and fast-paced environment.
- Strong teamwork – willingness and ability to get help from team members when required, and the good judgment to know when to seek help.
Bonus Points
- Experience coding or scripting in one or more of JavaScript, Python, Java, Node.js.
- Understanding of data storage technologies. Ex- MongoDB, MySQL, etc.
How to Apply
Apply Link – Click Here
For Regular Updates Join our WhatsApp – Click Here
For Regular Updates Join our Telegram – Click Here
Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
