Apprentice (IT Help Desk) Job Openings in Chandigarh 2026!!!
Oceaneering announced job vacancy for the post of Apprentice – IT Help Desk. The place of posting will be at Chandigarh. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Oceaneering |
| Required Qualifications | Graduate |
| Skills | Excellent communication skills |
| Category | Technical Support |
| Work Type | Onsite |
The Apprentice will be a vital part of their Corporate IT team, offering technical assistance and support to business users. This role is office-based and primarily involves remote support, ensuring smooth operations for their users. The successful candidate will work in a 24×7 rotational shift pattern, responding to calls and emails for technical and functional support, and driving issues towards resolution.
Job Details
Θ Positions: Apprentice – IT Help Desk
Θ Job Location: Chandigarh
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 10030
Roles and Responsibilities:
- Provide remote technical support to business users, identifying and researching issues.
- Operate in a 24×7 shift pattern, ensuring round-the-clock support.
- Respond to calls and emails for technical and functional support, including troubleshooting and report generation.
- Document and track issues, ensuring timely resolution of service center tickets.
- Meet defined service level agreements for resolving service requests and incidents.
- Collaborate with internal IT teams, providing documentation and access support.
- Process security forms and assist with application and network performance KPIs.
- Maintain excellent communication with users and internal teams.
- Demonstrate problem-solving skills and attention to detail in issue resolution.
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science or equivalent experience.
- 0-6 months of IT support or call center experience, preferably with Windows 11 or Linux.
- Excellent communication skills in English, both verbal and written.
- Ability to work independently and adapt to rotational shifts.
- Knowledge of Windows 11 OS, Active Directory, MS Office, and O365 is preferred.
- Teamwork and interpersonal skills are essential for effective collaboration.
- Analytical and problem-solving skills to tackle technical issues.
- Organizing and planning skills to manage support requests efficiently.
- Desirable: Microsoft, Cisco, and ITIL certifications.
- A proactive and customer-centric approach to support delivery.
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