Remote Cloud Support Engineer Job Openings in India 2026!!!
Akamai announced job vacancy for the post of Cloud Support Engineer. The place of posting will be at Remote (Work from Home).Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Akamai |
| Required Qualifications | Graduate |
| Skills | Possess analytical problem-solving skills |
| Category | Technology |
| Work Type | Remote |
| Closing Date | 15.April.2026 |
A Cloud Support Engineer resolves technical issues for global customers, ensures cloud system security, and improves processes while enhancing customer experience. This role involves mentoring peers, guiding investigations, and collaborating across teams to deliver effective solutions. Work independently on intricate system interactions during weekends, focusing on availability and performance of systems.
Job Details
Θ Positions: Cloud Support Engineer
Θ Job Location: Remote (Work from Home)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 2729
Roles and Responsibilities:
- Owning the problem resolution and working independently to address customer concerns & technical issues in a timely manner.
- Driving troubleshooting and complex data analysis of the Akamai platform/services for quick mitigation & prevention of customer issues.
- Collaborating and leading communications(emails/calls) with
- internal+external stakeholders to effectively manage complex situations.
- Supporting your peers by prioritizing pooled customer work, ensuring quality handover of work and knowledge.CSE
- Enhancing organizational and customer knowledge through technical writing, while continually developing expertise and driving innovation across processes, operations, and technology.
Required Skills & Qualifications:
- Have a Bachelor’s degree in computer science/Engineering or relevant fields
- Possess 2-4 of experience delivering technical solutions to B2B clients, resolving distributed system issues using expertise in internet protocols and Linux/Unix.
- Have experience working with cloud-based distributed systems, with practical understanding of architecture & traffic flow.
- Possess analytical problem-solving skills with the ability to resolve complex technical issues including prioritization of workload & responsibilities.
- Demonstrate a customer-focused mindset, effectively communicate to ensure exceptional experiences, collaborate well with others, and remain motivated and enthusiastic.
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