Associate Technical Service Desk Job Openings in Hyderabad 2026!!!
Unisys announced job vacancy for the post of Associate Technical Service Desk. The place of posting will be at Hyderabad. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Unisys |
| Required Qualifications | High School Diploma / Graduate |
| Skills | Excellent Communication & Troubleshooting skills |
| Category | Technical Support |
| Work Type | Onsite |
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Their solutions – cloud, AI, digital workplace, logistics and enterprise computing – help their clients challenge the status quo and unlock their full potential.
Job Details
Θ Positions: Associate Technical Service Desk
Θ Job Location: Hyderabad
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: REQ572157
Roles and Responsibilities:
- With guidance, performs routine support duties, including:
- Assisting with first line user support by guiding users through the necessary steps to restore functionality,
- Troubleshooting hardware, software and connectivity issues using remote access tools
- Escalating complex issues to 2nd and 3rd level resolver teams, and
- Coordinating and fulfilling end-user service requests including installation of software and user administrative related requests.
- Ensures tickets are managed to closure and keeps users / clients updated on status and progress.
- Learns and complies with the Service Desk, desktop, peripheral and related connectivity and security policies and procedures.
- Contributes to continues improvement of the Service Desk knowledge base.
- Delivers results in support of the organizations SLAs.
- Assists with special projects as assigned
Required Skills & Qualifications:
- High School diploma or GED required
- Generally, less than 1 years’ experience in area of responsibility
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