Associate (Banking Operations) Job Openings in Mumbai & Bangalore 2026!!!
Zeta announced job vacancy for the post of Associate – Banking Operations. The place of posting will be at Mumbai & Bangalore.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Zeta |
| Required Qualifications | Graduate / Post Graduate |
| Skills | Strong knowledge in Excel |
| Category | Banking Operations |
| Work Type | Onsite |
They are seeking a detail-oriented Reconciliation Specialist to manage and ensure accurate reconciliation of prepaid wallet transactions. The ideal candidate will be responsible for tracking, reviewing, and resolving discrepancies in transactions, while working closely with internal and external teams to ensure smooth operations and compliance with industry standards.
Job Details
Θ Positions: Associate – Banking Operations
Θ Job Location: Mumbai & Bangalore
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: NA
Roles and Responsibilities:
- Conduct daily, weekly, and monthly reconciliation of prepaid wallet transactions including credits, debits, and cashback.
- Review transaction reports and statements to identify discrepancies between internal systems and external bank/partner statements.
- Investigate and resolve reconciliation discrepancies by coordinating with relevant teams (Operations, IT, and partners).
- Ensure that all reconciliations are completed in a timely manner and meet compliance and audit requirements.
- Monitor prepaid wallet balances and ensure accuracy in records and reports.
- Collaborate with technical teams to improve reconciliation processes and system performance.
- Manage and reconcile chargebacks, refunds, and failed transactions.
- Prepare reports on reconciliation status and escalate unresolved issues as needed.
- Ensure proper documentation of reconciliation processes and transaction history.
- Assist in the development and improvement of reconciliation procedures and controls to enhance efficiency and accuracy.
- Manage customer disputes and all the subsequent dispute lifecycle journey.
Required Skills & Qualifications:
- 1-3 years in a Bank, NBFC, Fintech or Digital Payments Industry
- Bachelor’s degree in finance, Accounting, or a related field
- Candidate should have strong knowledge in Excel (Advance Excel will be preferable)
- Experience working in the Bank, NBFC, Fintech or Digital Payments Industry.
- Knowledge of Banking Operations, Payment Systems, Fast / Digital Payments, or Wallet.
- Proven experience in reconciliation, preferably in digital payments / wallet, fintech, or banking environment.
- Strong analytical skills with an eye for detail and accuracy.
- Proficiency in using reconciliation tools and software, including Excel and other financial systems.
- Familiarity with prepaid wallet systems, payment gateways and transaction flows.
- Ability to work with large data sets and identify trends or anomalies.
- Excellent communication and collaboration skills for working across teams.
- Strong problem-solving skills with the ability to handle complex reconciliation issues.
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