Customer Support Specialist Job Openings in Mumbai 2026!!!
Morningstar announced a job vacancy for the post of Customer Support Specialist. The place of posting will be at Mumbai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Morningstar |
| Required Qualifications | Graduate / Post Graduate |
| Skills | Strong communication skills |
| Category | Sales |
| Work Type | Onsite |
The Provisioning Team is responsible for provisioning users across their various products and services. This team is a customer-focused team, with a core mission of improving customer service by granting clients access to systems in a timely manner as part of customer support specialist jobs in Mumbai. PitchBook’s white glove customer service allows clients to add, remove and switch out users at their convenience to ensure they are getting the most out of their subscription. It is the purpose of this team to assess, execute and resolve these requests within 2 hours of receipt. Members of this team interact directly with clients and communicate with members of the CS and Sales teams across all offices while supporting sales support executive roles. The members of this team can expect new challenges and facilitate collaboration by providing the insight necessary to those outside their department daily.
Job Details
Θ Positions: Customer Support Specialist
Θ Job Location: Mumbai
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: REQ-054810
Roles and Responsibilities:
- Assess, action, and resolve provisioning requests from both clients and internal personnel
- Become an expert on Salesforce best practices and Customer Support best practices
- Have a workable knowledge on the PitchBook Admin system and reach out in a timely manner to other SMEs when an outside perspective is needed for client provisioning support jobs
- Communicate with CS, Sales and clients in regard to the completion of requests
- Work with teammates to divide and tackle daily inflow
- Communicate with other teams to make sure that unusual workflow is handled in a timely manner
Required Skills & Qualifications:
- Master’s/Bachelor’s degree, preferably in Accounting, Commerce, Economics, Engineering, Finance, Liberal Arts, Management or Science
- 0-3 years of work experience in a related field
- Keen and meticulous attention to detail
- Flexibility with multiple processes and always endeavor to complete all workflows with high quality
- Strong communication skills, both verbal and in written materials for effective inter-office correspondence aligned with onsite customer support roles Morningstar
- Proficiency in Microsoft Suite, especially Excel
- Incessant curiosity and innovative thinking
- Ability to work both independently and as part of a team
- Dedication to continuous process improvement
- Interest in Private Markets
- Willing and flexible to work on Australian, UK or US shifts and Indian holidays
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Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
