TransUnion Recruitment Drive; Hiring Back Office Operations – Apply Now

TransUnion Recruitment Drive; Hiring Back Office Operations

Back Office Operations Job Openings in Chennai 2026!!!

TransUnion announced job vacancy for the post of Back Office Operations Rep – 1, aligned with back office operations jobs in Chennai. The place of posting will be at Chennai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the CompanyTransUnion
Required QualificationsGraduate
SkillsModerate skills in Microsoft applications
CategoryOperations
Work TypeOnsite

The Tenant and Employment (T&E) Back Office Operations Representative is responsible to complete email responses, review identity verification documents, complete recommendation transactions, fulfill consumer disclosures, and/or research and resolve consumer disputes while supporting a back office operations representative role. Back Office Operations Rep support both customer and consumers who use T&E services to screen individuals for rental housing and employment opportunities within tenant and employment screening operations.

Job Details

Θ Positions: Back Office Operations Rep – 1

Θ Job Location: Chennai

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 19038885

Roles and Responsibilities:

  • Maintains a consistent high level of knowledge regarding T&E products, services, and tools.
  • Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work.
  • Maintains a solid understanding of U.S. credit/financial principles along with knowledge of U.S. criminal justice system/criminal background report and U.S. rental housing system/housing report (eviction) concepts relevant to consumer dispute resolution operations.
  • Adheres to established processes and procedures when responding to support emails, reviewing identity verification document, completing criminal and eviction recommendation transactions, fulfilling consumer disclosure requests, and/or when researching and resolving consumer disputes.
  • Works with QA and team lead to improve individual performance based on feedback and coaching to ensure high quality work product is delivered to T&E customers and consumers.
  • Performs other duties as assigned.
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Required Skills & Qualifications:

  • 0-3 years of experience in an operations job role or customer care/support job role.
  • Moderate skills in Microsoft applications
  • Excellent verbal, written, and interpersonal communication skills.
  • Must be self-motivated and a self-starter.
  • Demonstrate attention to detail in all work completed.
  • Proactively works to improve knowledge and adherence to company processes and procedures.
  • Collaborates well with others in a team-oriented work environment.
  • Adapts well to change and can adjust priorities as needed.
  • Displays time management skills to properly follow-up on in progress work, while balancing new work assigned through our operations work queues.

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Disclaimer:

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