Support Engineer Job Openings in Chennai 2026!!!
NielsenIQ announced job vacancy for the post of Support Engineer. The place of posting will be at Chennai (Hybrid). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | NielsenIQ |
| Required Qualifications | Graduate |
| Skills | Knowledge in Linux systems, utilities, and scripting |
| Category | Technical Support |
| Work Type | Hybrid |
Their NielsenIQ Technology teams are working on their new “Connect” platform, a unified, global, open data ecosystem powered by Microsoft Azure. Their clients around the world rely on NielsenIQ’s data and insights to innovate and grow through enterprise technical support roles.
As a Technical Support Engineer, you’ll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. Their team is co-located and agile, with central technology hubs in Chicago, Madrid, Israel, Toronto and Chennai, supporting SaaS support engineer positions.
Job Details
Θ Positions: Support Engineer
Θ Job Location: Chennai (Hybrid)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 744000102065268
Roles and Responsibilities:
- Full Time Hybrid, twice a week at the office
- Provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within SLAs
- Research, diagnose, troubleshoot and identify solutions to resolve customer technical issues
- Collaborate internally and support the technical onboarding of new customers including users’ set-ups, configurations, etc
- Monitoring & validating data automated processes
- Document knowledge and help educate colleagues and teammates on technical cases
- Keep current with product knowledge and latest features and functionality
Required Skills & Qualifications:
- Bachelor’s degree in information systems, computer science, industrial engineering or equivalent
- Experience providing technical support or being part of implementation team
- Good level of written and spoken English – must have!
- Great written and verbal client communication skills
- Strong troubleshooting and problem-solving skills while being highly detail oriented
- Strong customer service orientation
- Strong SQL background- must have!
- Willingness to work outside of business hours from time to time
- Willingness to work Shifts if nessesary
- Team spirit, self-motivation and a positive attitude
- The ability to work with multiple interfaces and tasks in a dynamic environment
Nice to have:
- Knowledge in Linux systems, utilities, and scripting
- Experience with supporting an analytic product in a SAAS environment aligned with IT support engineer roles
- Experience with ticketing systems (eg. Jira, ServiceNow, Freshdesk)
- Cloud platform familiarity (especially Microsoft Azure)
- Familiarity with Git/GitHub
- Development skills
- Knowledge of ETL processes
- Business orientation specifically in Retailer domain
Additional Information
- Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms.
- Recharge and revitalize with help of wellness plans made for you and your family.
- Plan your future with financial wellness tools.
- Stay relevant and upskill yourself with career development opportunities.
How to Apply
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Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
