Technical Support Engineer Job Openings in Noida 2025!!!
Adobe has announced a new vacancy for the position of Technical Support Engineer. The posting location is Noida, and this opportunity is suitable for candidates seeking technical support engineer jobs in India or exploring high paying IT support jobs. Graduates, Engineers, and Post Graduates — both Freshers and Experienced — are eligible to apply. More details about the job description, qualifications, and responsibilities are provided below.
Company Overview
| Name of the Company | Adobe |
| Required Qualifications | Graduate |
| Skills | Diagnosing and Resolving problems |
| Category | Customer Experience |
| Work Type | Onsite |
As a member of the Marketo Support team at Adobe, your role is to deliver fast, friendly, and extraordinary customer support through creative and flexible solutions. The Technical Support Engineer plays a key role in ensuring customer success through outstanding support interactions. Adobe fosters a collaborative culture where employees shape their own career journeys, making this a great opportunity for candidates looking for onsite technical support engineer roles and customer experience engineer jobs.
Job Details
Θ Positions: Technical Support Engineer
Θ Job Location: Noida
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: R162745
Roles and Responsibilities
- Provide exceptional customer support while meeting case management, SLAs, and C-SAT targets.
- Ensure timely and complete resolution of technical issues and customer business challenges.
- Advocate customer priorities internally within the Marketo team.
- Serve as a subject matter expert in functional and technical areas of Marketo technology.
- Communicate clearly with customers in both written and verbal form, maintaining accurate case records.
- Share best practices to enhance support quality and contribute to the internal knowledge base.
- Participate as part of a 24×7 Support Team.
Required Skills & Qualifications
- Must be a technical graduate.
- Minimum 2 years of experience diagnosing and resolving technical issues in complex software environments.
- Experience supporting enterprise software solutions such as Marketing Automation, CRM, PRM, or SFA in a SaaS environment.
- Strong organizational abilities for prioritizing, multitasking, and managing cross-departmental projects.
- Excellent communication skills — written, verbal, and presentation.
- Strong analytical skills for handling challenging situations professionally.
- Ability to work under pressure while multitasking efficiently.
- Experience in one or more: SQL, HTML, JavaScript, CSS, XML, PHP, TCP/IP, DNS.
- Fluency in multiple languages is an advantage.
- Cultural awareness to support customers from different regions effectively.
- Ideal for candidates exploring enterprise software support jobs.
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